StudyProtect and regulation
StudyProtect provides health insurance products offering international cover for students worldwide.
During our years of expertise, we have developed partnerships and a strong network to provide our members global protection.
GDPR gives you additional rights over how your data is used. To find out more about the data we hold about you, what we do with it, who we share it with, and your new rights under GDPR, please see our privacy policies by clicking on the links below.
In addition, we confirm that all the companies of the Golden Care Group have a common ownership.
Information about the Golden Care Group
Golden Care Group is specialised in international health and accident insurance since 1986.
Please find below a description of the different companies which contribute to your satisfaction.
StudyProtect managed by Golden Care S.A- Medical administration and support centre
Our European management and service centre is located at Boulevard Helvétique 31, 1207 Geneva.
Golden Care SA is a FINMA regulated company www.finma.ch.
Our contracts do not replace the compulsory health insurance scheme in Switzerland, the LAMal. Indeed, it is your responsibility to ensure that you are in compliance with the legislation in force in your country of residence.
For further information, please contact us.
Golden Care (London) Limited
Our sister company Golden Care (London) ltd is registered in the UK.
Our registered office address is 130 Shaftesbury Avenue, London, W1D 5ue.
Our company number is 08506982.
We are authorised and regulated by the Financial Conduct Authority (FCA) www.fca.org.uk.
Our reference number is 605690 FCA.
The FCA regulates Golden Care (London) Limited within the UK.
All business conducted out of our London office is subject to FCA regulation.
If you would like to know more about the regulation of associated companies, please contact us.
Our presence in London allows us to offer our policyholders first class financial protection.
Reinsured by Lloyds, our policies are issued by Global Health and Accident in Guernsey.
Global Health and Accident Insurance Limited (GHAIL)
Because our approach to your protection is truly international, we aim to support you wherever you are in the world, regardless of where you may live in the future, and so provide you with the stability that is fundamental to the quality of your cover and that of your family.
Golden Care plans are issued by GHAIL, which is regulated by the Guernsey Financial Services Commission (licence no. 2291879): www.gfsc.gg
Give us your feedback
If you feel that we have not met the requirements we have set ourselves, please contact us by email at email@example.com.
We will get back to you within 5 working days to resolve any issues.
Our full complaints procedure can be found in your insurance policy.
Compliance and international sanctions
As a global insurance provider, we comply with the local regulations of the place where our members live, work or travel.
If you have any questions about sanctions and regulations that may affect you, please contact us.
We have designed this website for you. It is accessible to all our members, however, some areas are password protected so only registered users can access them to keep their personal data secure.
If you choose or we give you a user ID, password or other security login information, it is essential that you do not share it with anyone else. This personalized access is there to keep your information confidential and secure.
We have created this site for personal use to share information. If you are permitted to print and/or download material, other than for personal use, you must not modify, manipulate or destroy the official pages.
If you use our data, you must acknowledge StudyProtect as the author and agree that all information originates from our website. If shared with a third party, these documents will have the same conditions.
You need our written consent before reproducing any content from the website for public or commercial purposes.
We, StudyProtect, and/or our partners own the copyright and database of this website, unless otherwise stated, including:
- Data content
- Website design
- Underlying source code
StudyProtect Group, is also the exclusive owner of its name, trademark, service mark, trade names, logos and other links that appear on the site, whether registered or not, unless we indicate otherwise. We reserve all rights under applicable law in the materials and content available on this site. All rights in the text and images are reserved.