Claims

• Log in to your individual space (link: My Golden Care ) using the login details you received by email when you accepted your subscription
• Go to “My claims” and upload your documents for the following files :
  • Statement of claim
  • Claim, medical information (to be completed by your doctor)
  • Claim invoice.

Or

• Fill in the Online Claim Form
• Send :
  • Your completed Online Declaration Form
  • Your original invoice

By email to the following address: medical@goldencare.ch

or

By post to the following address:

StudyProtect managed by Golden Care S.A. – Medical Administration and Support Centre
MEDICAL DEPARTMENT
31, BD HELVÉTIQUE
1207 GENEVA

Please note: the invoice must be sent within 90 days of the claim.

Download our claims form